Additional settings

Overview:

Inventory
Competitor settings
Events
Restrictions
Segmentation
Status settings
Profile settings

1. Inventory - required

An important initial configuration that is absolutely essential.

In Inventory settings you can configure the basic settings for room categories and their capacities. This is also a prerequisite for configuring your price levels in RateBoard (see article Defining price levels).

2. Competitor settings - required

The Competitors analysis page in RateBoard gives you a quick overview of the current competitive landscape. The analysis also allows you to review current market demand and competitor prices. A prerequisite for effective use is maintaining your relevant competitors.

You can add up to 10 competitors, for whom we request Booking.com data daily via our ‘Rateshopper’.

3. Events - required

In RateBoard, you can quickly and efficiently access important market-relevant events and save them as individually relevant to your hotel. The integrated database already provides a comprehensive selection for this: from school holidays at national and regional level to public and regional holidays.

To map your local market environment even more precisely, you also have the option to manually add individual events. Whether trade fairs, concerts, sporting events or local festivals – by recording these dates, you ensure that all events influencing demand are centrally documented in RateBoard.

Careful maintenance of these events offers significant strategic value. It creates transparency in the analyses and improves the forecast. 

4. Restrictions - optional

Booking restrictions are strategic tools in revenue management that allow you to optimise your hotel’s occupancy over a specific period.

In practice, this means, for example, that by setting a minimum stay, you can prevent guests from booking your rooms for just one night – nights that would otherwise have been part of a lucrative 5-day booking. 

Tip: Your current booking restrictions can also be viewed on a daily basis in the price calendar on the Manage page. To do this, click on the ‘Restrictions’ section in the right-hand sidebar and adjust them directly there if necessary. (related article: Manage detail sidebar: Restrictions)

5. Segmentation - optional

Segmentation allows you to categorise reservations into group bookings and free nights based on their segments, and thus decide whether or not to include them in the demand calculation. A practical example: Your hotel offers three free nights for family members as an employee bonus, but these reserved rooms should not be included in the current demand when calculating rates.

RateBoard provides settings to exclude bookings assigned to specific segments from the algorithm.

Notes:

• Segmentation affects rate recommendations!
• The segments are maintained in the PMS and transferred to RateBoard.
• Once segment categorisation is enabled in RateBoard, it is essential that all existing segments are assigned to a segment category.
• In the RateBoard analytics section, all bookings are still taken into account and can also be analysed specifically by segment or segment category.

6. Status settings - required

Every booking transferred from your PMS is given a ‘status’. RateBoard has to interpret this status and process it accordingly in the analyses and rate recommendations.

On this settings page, you need to define which booking statuses are relevant for RateBoard. Individual booking statuses can be set as ‘fixed’ (i.e. relevant) or not, depending on the creation or confirmation date.

7. Profile settings - recommended

You can configure general user-specific, cross-hotel default settings in your profile: Here you can customise the app’s language, date and currency formatting, the frequency of automatic reports, and security settings (password and two-factor authentication).

If you have access to more than one hotel in RateBoard, you can also set your default hotel here, which will always open immediately after logging in.